Mahima Bullion ("Mahima Bullion", "we", "us" or "our") is committed to protecting the privacy and security of your personal data and handling it in accordance with applicable privacy and data protection laws.
This Privacy Policy explains what personal information may be collected, how it may be used and disclosed, the choices available to you, and how it is protected when you use the Mahima Bullion website or application, including services developed by third parties for Mahima Bullion.
We do not sell or trade your personally identifiable information. We may share information with third parties who assist us in operating our website or application, conducting our business, or providing services to you, subject to confidentiality obligations.
Information you provide directly
When you register, sign in, complete KYC, place an order, or contact Mahima Bullion, you may provide personal information such as your name, mobile number, postal address, email address, username and account credentials. Depending on the service you request, this may also include company details, identification documents, tax information, bank details and transaction instructions.
Information collected automatically
When you visit our website or use our application, certain technical information may be collected automatically. This may include your Internet Protocol (IP) address, browser type, operating system, device information, pages or features accessed, access times and standard server logs.
The website also uses storage on your device to maintain sign-in details, selected products, browser alerts and other preferences used by its features. You can manage or clear this information through your browser or device settings. Clearing stored data may sign you out or remove saved preferences.
Information from other sources
We may receive information from publicly or commercially available sources, where permitted by law, and combine it with information you provide. Where you choose to use a third-party service in connection with Mahima Bullion, information made available through that service may also be subject to its own privacy policy.
How we use your information
Providing services. We use information to register and maintain your account, authenticate access, provide requested features, process trading instructions, support KYC and account services, and respond to enquiries.
Service communications. We may use your contact details to send OTPs, account notices, transaction-related messages and service updates. Promotional communications, where offered, are sent with your consent or where otherwise permitted by applicable law.
Statistics and research. Information may be used to understand how our website and application are used and to prepare anonymous, aggregated statistics about our services.
Service improvement. We may use information to maintain, improve and develop Mahima Bullion services, understand customer preferences, investigate technical issues and help protect accounts against misuse.
Disclosure of personal information
We may engage service providers to assist with hosting, maintenance, technical support, analysis, communications and other operational tasks. Such providers may access information needed to perform their work for Mahima Bullion and are required to maintain confidentiality and use it only for the relevant purposes.
We may also disclose information where necessary to comply with applicable law or compulsory legal processes, enforce the terms governing our services, or protect the rights, property or safety of Mahima Bullion, its customers or business partners.
Where a feature is provided by a third party, separate terms or privacy information may apply to that feature. Please review these before using the service or providing information.
Your choices
You can choose what information to provide, although information required for a particular service may be necessary to use that service. You can manage browser storage and device permissions through the relevant settings.
Where promotional communications include unsubscribe instructions, you can follow those instructions to stop receiving them. You can also contact Mahima Bullion about your information or communication preferences.
For account deletion, use the available option on the Account page or contact our desk. Account deletion requests remain subject to any applicable obligations to retain transaction, compliance or other records.
Security
Protecting personal information is important to Mahima Bullion. We take reasonable steps to safeguard information handled in connection with our services. However, no website, application, internet transmission, computer system or wireless connection can be guaranteed to be completely secure. Please keep your account credentials and OTPs confidential.
Links to other websites and services
The Mahima Bullion website and application may contain links to, or content supplied by, other websites and services. Their privacy practices and content are governed by their own policies and terms. Mahima Bullion is not responsible for the privacy practices of independently operated third-party websites or applications.
We recommend reviewing the privacy policy of each third-party service you use, especially before submitting personal information. Contact the owner or operator of that service if you have questions about its practices.
Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or service offerings. Revised content will be published on this page. Where material changes affect how we handle your information, we will provide a notice through our website or application as appropriate.
Contact Mahima Bullion
For questions about this Privacy Policy or the handling of your personal information, please reach our desk through the Mahima Bullion Contact page.